---
title: "Review approval process"
url: "https://help.edtechimpact.com/en/article/review-approval-process"
language: "en"
last_updated: "2023-11-08T16:01:48.082Z"
---

# Review approval process

## Your review gets automatically published to your profile if:

-   Your reviewer has submitted the review and verified their email (your customer will receive a verification email in their inbox).
-   The review rating is higher than 2 stars.

## Your review is not published to your profile if:

-   Your reviewer hasn't verified their email address:
    -    Ask your customer to check their spam folder.
    -   If the email can't be located in your customer's inbox, please contact [hello@edtechimpact.com](mailto:hello@edtechimpact.com).
-   The review rating is 2 stars or lower:
    -   Our team is providing additional checks to low-rated reviews ensuring there are no spam reviews being published to your profile.
    -   If the review is assessed by our team as genuine, it will be published to your profile with a slight delay.

Our team actively monitors our automatically posted reviews. However, if you notice a review that doesn't align with our [Review Guidelines](https://edtechimpact.com/guidelines), please flag it on your public page or notify your account manager.

![](https://cdn-assets.productfruits.com/45cd6ad4-1112-431b-9ee7-e87b3bb5dc49)