---
title: "Our customers can't find their organisation name on your approved list"
url: "https://help.edtechimpact.com/en/article/our-customers-cant-find-their-organisation-name-on-your-approved-list"
language: "en"
last_updated: "2023-10-12T10:31:09.223Z"
---

# Our customers can't find their organisation name on your approved list

If your customer can't find their organisation's name on our list, please ask them to:

1.  Enter EdTech Impact as the organisation name.
2.  Tell us when the review is submitted at [hello@edtechimpact.com](mailto:hello@edtechimpact.com) or contact your account manager.
3.  We will manually change the organisation name.